See what needs attention
Discuss visible concerns and the areas to inspect, with photos and findings explained in plain language.
ROOFING & EXTERIORS · GREATER RALEIGH
Protect your home.
Know your next step.
A leak, storm concern, or planned upgrade starts with a clear answer. Get a property assessment, documented findings, and practical options from Cross + Crown.
Understand what needs attention before deciding on the work.
Faith Integrity Craftsmanship.
Greater Raleigh & the TriangleRaleigh · Garner · Cary · Clayton · Fuquay Varina · Willow Spring · Sanford
BEFORE YOU COMMIT TO THE WORK
Get answers you can act on.
Start with your concern. Leave the conversation knowing what happens next.
Understand your options
Talk through repair, replacement, or monitoring where appropriate, including what affects the scope and price.
Choose with confidence
Review the proposed work, materials, exclusions, payment terms, and written warranty details before approving a project.
CHOOSE YOUR SITUATION
Start with what is happening today.
Get immediate guidance for a leak, storm concern, upcoming project, or an existing project with us.
THE OPERATING STANDARD
Inspect. Document. Explain.
Good decisions begin with visible evidence, useful records, and an explanation that respects the homeowner.
Inspect
Roof surfaces, attic areas when appropriate, exterior components, penetrations, flashing, drainage, ventilation, visible interior concerns, and accessible storm indicators.
Document
Organized photos, labeled findings, measurements, weather history when relevant, scope observations, and practical recommendations.
Explain
What was found, what is urgent, what can wait, repair versus replacement considerations, available choices, cost drivers, timing, and next steps.
An inspection can document visible and accessible conditions. It cannot determine insurance coverage, reveal every concealed condition, or replace specialist evaluation when one is required.
WHAT WE HELP PROTECT
One team for your roof and exterior.
Explore the work you need, then request a conversation about your property.
Roofing
Repairs, replacement planning, ventilation, flashing, and complete roof systems.
Explore this service →Storm documentation
Physical inspection, organized evidence, weather history context, and claim education.
Explore this service →Windows and doors
Water management, air sealing, glass, operation, finishes, and installation choices.
Explore this service →Siding
Cladding, weather resistant layers, trim, moisture management, and connected details.
Explore this service →Gutters and drainage
Six inch seamless systems, outlets, downspouts, fascia, slope, guards, and discharge.
Explore this service →Skylights
Mounting, flashing, operation, glass, shade, interior finish, and replacement timing.
Explore this service →Repairs and exterior care
Leak concerns, roof details, seasonal checks, cleaning limits, and safe maintenance.
Explore this service →Products and warranties
Curated systems, official media, selection help, registration, and written terms.
Explore this service →HOW WE RUN YOUR PROJECT
How We Run Your Project
A clear path from the first conversation to the final walkthrough, with decisions explained along the way.
Tell us what you need
Share your project and location. We confirm service availability, the right appointment, and any inspection fee before you proceed.
Review a clear plan
Understand the findings, compare suitable options, and review a written proposal before authorizing work.
Know what to expect
Follow scheduling, property protection, installation, cleanup, the final walkthrough, and warranty support.
Submitting a request does not commit you to a construction contract.
Explore the complete project process
STORM ACTIVITY AND PROPERTY HISTORY
Use weather history as context, never as a conclusion.
Verified weather information may help identify activity that justifies a professional inspection. It does not establish property damage or insurance coverage.
Important
Weather activity does not by itself confirm damage or coverage. A property inspection and policy review are still required.
HAILTRACE EXPLAINED
A private, property specific weather history review
- A Weather History Report can show historical hail, wind, hurricane, and tornado activity associated with an address.
- The report can help investigate and support an accurate date of loss. A date should never be selected for convenience.
- A meteorologist reviewed report provides focused review for a selected event.
- Weather information should be considered with a physical inspection, property photos, material condition, and the insurance policy.
- Licensed address reports remain private and are not published without permission.
What a property storm review can include
SAMPLE STRUCTURE
CROSS + CROWN STORM SHEET
Property weather and inspection record
- Property identifier
- Redacted in public examples
- Report prepared date
- Not populated
- Data source
- Authorized source required
- Potential event date and time
- Not populated
- Reported or modeled hail size
- Not populated
- Wind information
- When available
- Storm path or map
- Licensed use only
- Affected communities
- Verified geographic limits required
- Source confidence or report type
- Not populated
- Inspection date
- Not populated
- Visible inspection findings
- Documented conditions only
- Photo references
- Private labeled files when authorized
- Recommended next step
- Based on documented conditions
- Limitations
- Weather alone does not confirm damage or coverage
This blank sample shows the format only. It is not a real weather or property report. Private addresses, paid reports, claim information, and customer records are never displayed here.
NORTH CAROLINA CLAIM EDUCATION
The general claim process, one step at a time
Coverage and payment depend on the individual policy, cause of loss, inspection findings, carrier investigation, exclusions, endorsements, deductibles, deadlines, and applicable law.
WHO DOES WHAT
Keep each decision with the right person.
| Role | General responsibility |
|---|
Cross + Crown can
Inspect, photograph, measure, prepare a construction estimate, explain repair methods, attend inspections, answer construction questions, complete authorized work, and provide completion documentation.
Cross + Crown does not
Decide coverage, provide legal policy interpretation, negotiate a settlement as the homeowner public adjuster, act as an engineer or attorney, represent the insurance carrier, or guarantee an outcome.
If you disagree with a claim decisionView the educational decision path
This information is educational. It is not legal, policy, public adjusting, engineering, or insurance advice.
CLAIM TERMS IN PLAIN LANGUAGE
Search the claim glossary
No verified glossary entry matches that search.
HOW WE MEASURE YOUR HOME
Technology supports accuracy. Field verification protects the plan.
The selected method depends on the service, property, report type, access, and decision being made.
| Method | How information is captured | What it helps measure | Best homeowner benefit | What still needs field verification |
|---|---|---|---|---|
| HOVER | Smartphone photos or supported property capture create an interactive 3D model. | Depending on the service, roof, siding, trim, soffit, fascia, windows, doors, and other exterior areas. | Detailed quantities plus material and color visualization. | Accessible condition, layers, flashing, penetrations, substrate concerns, drainage, and key installation dimensions. |
| EagleView | High resolution aerial imagery and measurement technology create remote property reports. | Depending on the report, roof area, facets, pitch, ridges, hips, valleys, eaves, rakes, penetrations, walls, windows, and doors. | Detailed geometry without relying only on manual roof measurements. | The same physical conditions, material layers, access limits, connection details, and final ordering checks. |
| Field verification | A qualified person observes accessible site conditions and confirms important dimensions. | Conditions and dimensions relevant to ordering, flashing, ventilation, drainage, access, and installation. | Connects remote quantities to the actual condition of the home. | Concealed conditions may still remain unknown until removal or specialist investigation. |
Privacy
Approved sample reports must have addresses, customer names, claim information, signatures, and other private data removed before display.
ROOFING EDUCATION CENTER
A roof is a coordinated system, not just shingles.
Water management, fastening, edge details, flashing, ventilation, drainage, product compatibility, and workmanship all affect performance.
CROSS + CROWN IN THE FIELD
Roofing work, from the deck to the details.
See finished rooflines, work in progress, and the details beneath the surface. Select any photo for a closer look.
The finished roofline from the front
Dark shingles across the main home, porch roof, and detached building.
Roof and skylights from above
An overhead look at the shingle layout, skylights, ridge, and chimney.
The roofline above the rear porch
Roof slopes, skylights, and a chimney above the outdoor living area.
The finished roof, from above
Aerial view of a shingle roof, showing the connected slopes, hips, and ridges.
Shingle roof and front elevation
Front view of a shingle roof with multiple gables above the stone and siding exterior.
Rear roofline from above
An aerial view of the roof slopes across the rear of a home.
The roofline from the street
An angled view of the roof, front gables, and porch from the lawn.
Architectural shingle detail
A closer look at shingle courses beside an exterior wall.
Ridge and roofline detail
Shingles and ridge caps across adjoining roof slopes.
Metal and shingle transitions
Standing seam metal roofing beside a shingle roof and exterior wall.
Property protection
Tarps placed around the home and landscaping during roofing work.
The roof deck, uncovered
Roofing work in progress with the wood deck exposed and the work area protected below.
Decking and ridge preparation
Wood roof decking and the ridge opening before the roof covering is installed.
The layer beneath the shingles
Underlayment laid across roof slopes during installation.
A closer look at chimney flashing
A close view of metal flashing at the junction of shingles and brick masonry.
Standing seam roofing in progress
Roof work at a standing seam metal section with adjoining shingle roofing.
PROPERTY PROTECTION AND PREPARATION
Care for the home around the roof.
Roof decking during tear off
The roof covering is removed, exposing the deck while work continues around the home.
Underlayment installation in progress
A view of the preparation beneath the shingles across roof slopes and dormers.
Protecting the home during roofing
Tarps cover landscaping and the area beside the home during roof work.
Ground protection during roof removal
Roof decking exposed above a home with tarps spread across the surrounding work area.
Garage protection and debris handling
Protective panels cover garage openings beside a debris trailer and work truck.
Roof removal, viewed from above
An aerial view of roofing work in progress, exposed decking, and protected areas around the home.
Underlayment during installation
Synthetic underlayment covers adjoining roof slopes while roofing work is in progress.
Landmark PRO ready for installation
Landmark PRO bundles staged above an open ridge with synthetic underlayment on both slopes.
INSPECTION PHOTOS
Document the condition. Explain the next step.
These photos show existing roof conditions for review, including exposed wood, a weathered vent, and chimney flashing.
Aerial roof condition view
Shingle roof slopes, a ridge vent, and a chimney with a covered area beside it.
Exposed wood at the ridge
An opening at the roof ridge with exposed wood and visible fasteners.
Weathered roof vent
A metal roof vent with visible surface rust and surrounding shingles.
Existing chimney flashing
A close view of existing flashing and sealant along a brick chimney.
Chimney chase cover condition
Visible surface rust on a metal chimney chase cover beneath the vent cap.
Have questions about your roof? Let us inspect it, document what we find, and explain your options.
SYSTEM EXAMPLE
CertainTeed Integrity Roof System
Where it matches the approved project offering, the Integrity Roof System is a useful example of coordinated waterproofing, underlayment, starter, shingles, ventilation, and hip and ridge components. Product choices and warranty eligibility must be confirmed for the actual project.
Explore CertainTeed residential roofing opens in a new tabDeckWater protectionUnderlaymentStarterField shinglesVentilation and caps
SHINGLE EDUCATION
Landmark and Landmark PRO
Both are CertainTeed laminated asphalt shingle lines. The current official pages describe fiberglass based, layered construction, Class A fire ratings, Class 3 impact ratings, NailTrak nailing guidance, and algae resistance features for the products shown.
Landmark
The current Landmark page describes a dual layered architectural shingle with multiple color options.
Review current Landmark detailsLandmark PRO
The current Landmark PRO page positions it as a premium option with a heavier, multiple layer design and its own color choices.
Review current Landmark PRO detailsConfirm the exact product version, color, availability, technical data, wind qualification, accessory requirements, installation instructions, and written warranty terms for the project. Do not assume every Landmark product or market carries identical ratings or terms.
REPAIR OR REPLACEMENT
Consider condition, cause, extent, compatibility, and remaining service life.
- Localized repair may fit an isolated, accessible condition with compatible materials.
- Replacement may deserve consideration when deterioration is widespread, details repeatedly fail, materials are no longer practical to integrate, or the full assembly needs correction.
- Monitoring may be reasonable when a condition is stable and not urgent.
- An inspection cannot promise the condition of concealed decking or every hidden water path.
COMMON LEAK SOURCES
Water often enters at transitions and details.
- Pipe boots and other penetrations
- Step, wall, chimney, or skylight flashing
- Valleys and concentrated water paths
- Damaged or displaced roof covering
- Edge, gutter, or drainage conditions
- Condensation or mechanical sources that can resemble a roof leak
SIGNS THAT JUSTIFY AN INSPECTION
Look from safe locations and avoid climbing.
- Interior staining, dripping, damp insulation, or ceiling changes
- Missing, lifted, creased, cracked, or displaced materials
- Dents or impact marks on compatible exterior surfaces
- Granule accumulation, exposed reinforcement, or widespread aging
- Loose flashing, failing seals, gutter overflow, or visible sagging
- Wind and hail indicators must be distinguished from age, installation, wear, and other causes.
ASK ANY ROOFING CONTRACTOR
Compare the written scope, not the total alone.
- Which measured quantities and waste assumptions are included?
- How are deck conditions, layers, access, and concealed work handled?
- Which water protection, underlayment, starter, shingle, cap, edge, flashing, and ventilation products are named?
- What property protection, supervision, cleanup, and magnetic collection are included?
- Which exclusions, allowances, change terms, payment terms, and written warranties apply?
EXTERIOR SERVICE EDUCATION
Plan the product and the surrounding connection.
The best choice depends on water management, structure, appearance, maintenance, operation, and the conditions found at your home.
Windows and DoorsProVia products, colors, clean finishes and installation
Explore ProVia Aspect, Endure and Aeris windows, including casements, real wood interiors and sunroom planning. Compare the frame material, glass package and operating style before choosing the finishing details.
Our window guide displays manufacturer color and material samples, explains Endure FineLine corners and MasterFit trim, and shows what belongs in a complete installation scope. Review recessed miter appearance, consistent reveals, flashing, air sealing and the finished edges you will see every day.
Explore the ProVia window guide
Plan replacement windows in Raleigh
Browse window colors and materials · See corner and trim details · Plan a sunroom
For entry doors, discuss the opening, operation, security, glass, finish and water management as part of your consultation.
Siding and Exterior SystemsCladding, trim, moisture management, and connected details
Compare cladding options, the weather resistant barrier, flashing, trim, moisture management, ventilation clearances, color planning, and maintenance. The plan should address how siding meets windows, doors, roofing, soffit, fascia, gutters, decks, and penetrations.
Focused repairs need careful compatibility and water management review. A visual match cannot be assumed.
Gutters and DrainageCapacity, outlets, downspouts, fascia, guards, and discharge
Six inch seamless gutters can provide added capacity, but size alone does not solve every drainage concern. Roof area, pitch, valley concentration, outlet flow, downspout size and placement, elbows, extensions, miters, apron, fascia condition, slope, guards, and discharge location all matter.
Underground drainage should be evaluated separately. A gutter contractor cannot confirm the condition or destination of a concealed drain without appropriate investigation.
GUTTERS AND DOWNSPOUTS
Black gutters. Details you can see.
Explore the rooflines, corners, and downspout connections in these project photos. Select any photo for a closer look.
Black gutters around the front porch
Matching gutters and downspouts follow the roof edges and porch corners.
Black gutters along the porch
Black gutters and a matching downspout frame the roofline of a brick home.
A coordinated exterior finish
A black gutter and matching downspout along a light sided exterior beside a paved walkway.
Corner and elbow details
A close view of a black gutter corner and the downspout elbows beneath the soffit.
Downspout routing at a screened porch
A black downspout follows the corner of a screened porch beneath the roof overhang.
Downspout outlet detail
Black downspout elbows and an outlet at a porch corner.
VELUX SkylightsProduct choices, shades, mounting, installation, replacement and care
Choose fixed skylights for daylight, Fresh Air Skylights for daylight and ventilation, or Sun Tunnel skylights to bring daylight through a reflective tube. Our complete VELUX guide also covers flat roof products, roof windows and custom systems.
Understand deck and curb mounting, compatible flashing, shades, controls, interior finish work and the current written warranty before choosing your project.
Read the VELUX homeowner guideSKYLIGHTS AND ROOF DECKING
See the work around the opening.
Explore finished skylight details and work in progress around the surrounding roof deck and chimney.
Skylights and roof details
Skylights, surrounding shingles, pipe boots, and the chimney shown together.
Skylights during roof work
An overhead view of two skylights, exposed wood decking, and work beside a chimney.
What removal reveals
Roof decking removed beside skylights and a chimney, exposing framing and insulation during work.
Exterior CareSafe checks, cleaning limits, debris, trees, and service calls
Review roofing, gutters, drainage, sealant joints, siding, openings, and visible flashing from safe ground or interior locations. Manage leaves and branches where safe, keep discharge paths clear, and arrange professional roof or high access work.
Do not climb onto a roof. Roof washing, exterior washing, pressure, cleaners, and rinse methods should match the surface and current manufacturer guidance. Harsh pressure or chemicals can damage materials or affect written requirements. Sealant is a maintenance material, not a universal substitute for correct flashing or assembly repair.
ROOF AND GUTTER MAINTENANCE
Know what is collecting above your home.
Debris at the roof edge
Pine needles and leaves collected along the roof edge and inside the gutter.
Debris in a roof valley
Accumulated leaves, pine needles, and small branches being lifted from a roof valley and gutter junction.
A tree limb on the roof
A large tree limb resting across shingles near the roof edge and chimney.
PRODUCT, SELECTION, AND WARRANTY CENTER
A curated path from performance to appearance.
Use official product media to understand choices. Your proposal should identify the actual products, options, and current written terms.
Service
Begin with roofing, windows, doors, siding, gutters, drainage, skylights, repairs, or exterior care.
Performance
Water management, wind and impact considerations, energy characteristics, ventilation, drainage, and operating needs.
Appearance
Color, profile, texture, trim, glass, grids, finish, shade, and the way adjoining systems meet.
Maintenance
Cleaning, inspection, service access, replaceable components, finish care, and recordkeeping.
Investment level
Compare complete scope, product level, accessories, installation detail, warranty level, and long term fit.
Best fit
Choose the system that fits the home, condition, priorities, maintenance expectations, and written project scope.
WARRANTY EDUCATION
Read both the product and workmanship documents.
A manufacturer warranty addresses eligible product or system concerns under its written terms. A contractor workmanship warranty addresses eligible installation concerns under its separate written terms.
- Registration requirements and confirmation
- Transferability and required notice
- Coverage periods and proration
- Material, labor, tear off, disposal, and accessory coverage
- System or accessory requirements
- Maintenance duties and exclusions
- How to request service and preserve records
- The current written terms control, not a general summary
Verification control
No Cross + Crown workmanship term, enhanced manufacturer coverage, or credential is stated here until the active written agreement and manufacturer eligibility are verified.
APPROVED HOMEOWNER VIDEOS
Learn from official and clearly labeled sources
Videos never play automatically. Each selection includes a short summary and a direct source link.
PROJECT PHOTOS AND REFERENCES
See the details that matter to your project.
Ask for relevant project examples and available homeowner references during your consultation.
Planning a roof or exterior upgrade?
Tell us the material, color, or type of work you are considering. Ask about examples of installation details, completed finishes, and how similar concerns were addressed.
Examples and references are shared when available and with homeowner permission.
CUSTOMER EXPERIENCES
Read our reviews on Google.
See what customers have shared about working with Cross + Crown Roofing & Exteriors. Already worked with us? We welcome your honest feedback.
HOME CARE LIBRARY
Find the next useful answer.
This search returns verified education topics inside this homeowner center. It does not search private job records or the open internet.
No verified homeowner topic matches that search. Try a simpler term or ask Cross + Crown a question.
COST AND PROPOSAL EDUCATION
Understand what changes price without exposing private company information.
A useful proposal explains the physical scope, product system, responsibilities, assumptions, and change process.
Legitimate cost factors
Measured areaPitch and heightAccess and stagingNumber of layersDeck conditionComplexity and detailsFlashing and penetrationsVentilationMaterial levelWarranty levelCode requirementsDisposalIntegrated exterior workConcealed conditionsVerified financing terms
Compare every proposal
- Scope and measured quantities
- Named materials and installation details
- Exclusions and allowances
- Concealed condition and change approval language
- Payment schedule and cancellation terms
- Manufacturer and workmanship warranty documents
- Current insurance, license, and credential evidence where applicable
- Property protection, supervision, cleanup, and closeout
ABOUT CROSS + CROWN
Owner accountability, clear records, and work that can be reviewed.
Ralph C. Kennington IV leads Cross + Crown Roofing & Exteriors with a direct standard: inspect the property carefully, document the facts, explain the practical choices, and remain accountable through completion and support.
Reach us at 984 297 1806 or ralph@crosscrownroofing.com. We serve Greater Raleigh and the Triangle, including Raleigh, Garner, Cary, Clayton, Fuquay Varina, Willow Spring, and Sanford. Final service availability is confirmed for each property.
Faith Integrity Craftsmanship.
Know who you are working with.
- A named owner and a direct way to reach the company.
- Findings documented and explained before decisions are made.
- A written scope, named materials, and clear project terms.
- Property protection, cleanup, and a final walkthrough in the project plan.
- Written warranty details and a way to request support.
Ask for current insurance documents, applicable credentials, and references when reviewing your proposal.
Talk with Cross + CrownFREQUENTLY ASKED QUESTIONS
Direct answers to important homeowner questions.
THE RIGHT NEXT STEP
Your next step starts with a conversation.
Tell us what you need and where your property is. We will discuss the right next step and confirm availability before an appointment is scheduled.
AUTHORITATIVE SOURCES
Official guidance behind this homeowner center.
Important education was last reviewed September 5, 2026. Individual policies, products, codes, and programs change. Current source documents control.